Increased Precautions We're Taking in Response to COVID-19

LAST UPDATED ON 03/15/2021

As updates on the impact of the coronavirus continue to be released, we want to take a moment to inform you of the heightened preventative measures we have put in place at McCallum Place Eating Disorder Center to keep our patients, their families, and our employees safe. All efforts are guided by and in adherence to the recommendations distributed by the CDC.

Please note that for the safety of our patients, their families, and our staff, there are certain restrictions in place regarding on-site visitation at McCallum Place Eating Disorder Center.

  • These restrictions have been implemented in compliance with updated corporate and state regulations to further reduce the risks associated with COVID-19.
  • Options for telehealth visitation are continuously evaluated so that our patients can remain connected to their loved ones.
  • Alternate methods of communication for other services may be offered when deemed clinically appropriate.

For specific information regarding these changes and limitations, please contact us directly.

CDC updates are consistently monitored to ensure that all guidance followed is based on the latest information released.

  • All staff receives ongoing infection prevention and control training.
  • Thorough disinfection and hygiene guidance is provided.
  • Patient care supplies such as masks and hand sanitizer are monitored and utilized.
  • Temperature and symptom screening protocols are in place for all patients and staff.
  • Social distancing strategies have been implemented to ensure that patients and staff maintain proper distance from one another at all times.
  • Cleaning service contracts have been reviewed for additional support.
  • Personal protective equipment items are routinely checked to ensure proper and secure storage.
  • CDC informational posters are on display to provide important reminders on proper infection prevention procedures.

The safety of our patients, their families, and our employees is our top priority, and we will remain steadfast in our efforts to reduce any risk associated with COVID-19.

The CDC has provided a list of easy tips that can help prevent the spread of the coronavirus.

  • Avoid close contact with people who are sick.
  • Cover your cough or sneeze with a tissue and then immediately dispose of the tissue.
  • Avoid touching your eyes, nose, and mouth.
  • Clean and disinfect objects and surfaces that are frequently touched.
  • Wash your hands often with soap and water for at least 20 seconds.
  • Stay home when you are sick, except to get medical care.

For detailed information on COVID-19, please visit

Insurance & Financial

McCallum Place offers free eating disorder assessments either by phone or in person with our trained admissions clinicians. If you’ve been considering getting help, call (314) 968-1900 today.

We gladly accept and work with your insurance by checking benefits, updating your insurance company regarding progress, submitting claims, and helping pursue reimbursement.

Information Regarding Insurance at McCallum Place

McCallum Place is an in network provider for many types of insurance and we are always working to add more insurance coverages. We have also had success with obtaining single case agreements (SCAs) with out-of-network companies. Contact us to find out what we can do with your insurance coverage.

For those patients who are out-of-network, some or all of the cost of treatment may still be covered by your insurance company. We will happily investigate your plan to determine to what extent you can utilize benefits.  Also, if you are out of network, McCallum Place will submit claims on your behalf to your insurance company so that you may receive reimbursement from your insurance company up to the limits of your insurance coverage.

We always attempt to pre-certify treatment with your insurance company. Almost all of our patients receive some level of reimbursement from their insurance companies, this varies widely by company and coverage type.

It is a good idea to consult your insurance company directly prior to admission to determine what level of insurance reimbursement you can expect. We also gladly do this!

TIP: We have found families that advocate for themselves with insurance companies have the best success in obtaining the coverage and length of stay they need.  Thus, we strongly recommend you get involved alongside us during this process. We, too, will do everything in our power to help you access your benefits to support your treatment and connect you with resources on how to advocate for treatment with your insurance provider.

What is Included in the McCallum Place Per Diem Rates or Fees?

The treatment fee for residential and partial hospitalization programs include treatment planning, individual counseling two-three times per week, group therapies, meals, snacks, meal support, individual dietitian sessions one to three times per week, and outings.

Our fee for intensive outpatient treatment (IOP) includes two psychotherapy groups, one therapeutic meal, treatment planning, weight and vital signs monitoring, as well as weekly individual therapy and dietitian sessions.

*Per Diem rates do NOT include medications, lab work, individual psychiatrist visits, medical consultation(s), or visits to any other medical facilities; however, some of these services performed at McCallum Place may be submitted to your insurance carrier separately.

Come in with an open mind and remember your goals, the person you want to be. It’s a second chance at life!

– A Former Resident
Marks of Quality Care
  • Eating Disorder Coalition of Iowa
  • International Association Of Eating Disorders Professionals (IAEDP)
  • National Association of Anorexia Nervosa and Associated Disorders (ANAD)
  • National Eating Disorders Association (NEDA)
  • RenewED, Eating Disorders Support
  • Residential Eating Disorders Consortium
  • Washington University in St. Louis